Email:
Roles at PBC:
Yolanda’s primary function is office administration. She acts as support to our Account Executives, the accounting department and our clients. She also actively participates in planning, marketing and other activities. Yolanda’s duties also include: maintaining the phone system, basic office equipment, computer support, and much more. She is instrumental in client invoicing, QuickBooks support, and securing back up information for the entire office.
Previous Industry Experience:
Yolanda has more than eight years of customer service experience. She has worked on the procurement of new business, assisted administrators in the implementation of new programs and provided guidance and assistance in making changes to existing programs. She has been a team leader for special tasks groups, and a liaison to sales and planning teams. Yolanda is an effective communicator, and is proficient in developing long term business associations.
With her experience in customer service, accounting and leadership, Yolanda is an asset to the team at PBC.
